Byng Joinery Terms and Conditions
Welcome to Byng Joinery. By continuing to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.

Byng Joinery or "us" or "we" refers to the owner of the website. The term "you" refers to the user of our website.

This websites use is subject to the following terms:

Exclusions and Limitations

The information on this web site is provided on an "as is" basis. The website content is for your information and is subject to change without notice.

Byng Joinery do not provide a warranty or guarantee as to the accuracy, suitability, completeness, or performance of the information which is provided on this website. By using this site, you acknowledge that such information may contain inaccuracies. We expressly exclude liability for any such errors or inaccuracies to the fullest extent permitted by law.

Using information from this website is at your own risk, and it is your responsibility to ensure that any products or information available through this website meet your specific requirements.

The content on this website is owned by us. This includes, but is not limited to, the design, layout, look, appearance, graphics, software (Stair Case Builder), and content. Reproduction is strictly prohibited.


Cash or Personal Cheque with Bankers Card, all major Credit / Debit Cards, PayPal, Bankers Draft or BACS Transfer are all acceptable methods of payment.

Our Terms of payment in full upon order. All goods remain the property of the Company until paid for in full.

Cancellation Policy

Staircase orders will be charged for if cancelled, as these items are completely bespoke. Cancellation must be confirmed in writing.


Unless otherwise stated, the services featured on this website are only available within the United Kingdom. You are solely responsible for evaluating the fitness for a particular purpose of product available through this site.

Byng Joinery Returns policy

You must inspect items for damage or missing parts before signing for them, if there is any damage present you must REFUSE delivery.

We take great care in preparing and packaging your order but once it leaves our hands we have no control over its handling by the courier. If your item does arrived damaged, please contact us immediately.

Acceptable items for return

Please check all measurements before ordering purpose made products (Staircases etc), as these cannot be returned.

All other products are returnable providing the product is
in the same condition as when purchased. We reserve the right to charge a re-stocking fee.

How to return an item

Please conact us to discuss the return of your item. Once the return has been authorised, the product can be returned to the address found on our contact page.
The Customer is responsible for shipping charges for returns. You will be refunded once the item is inspected and received however we reserve the right to charge a re-stocking fee.

Additional Information

bullet Terms of Website Use
bullet Privacy Policy
bullet Terms & Conditions of Business
bullet Acceptable Use Policy

Byng Joinery - Quality Timber Products Made In The UK